Shipping Details:

Free Shipping is available on all orders over $79.00 in the continental United States. The cost for shipment of orders $0.00 - 39.99 = $6.00 and $40.00 - $78.99 = $8.00. Sorry, we do not ship International orders at present. 

Currently, orders are shipping out within 1-2 business days when placed Monday through Friday.  If an item is out of stock we will notify you for a substitution by email regarding expected restocking date before your order ships.  Please make sure you provide correct shipping and email addresses on your order. Dietary Ways is not responsible for redirection or replacement of orders shipped to an incorrect address if this is the information you provided.  If the error is ours, your order will be reshipped at our cost immediately. All orders are shipped FOB our ship point.

All domestic orders are shipped via Fed Ex ground (UPS ground or US Priority mail as an alternative). This service takes 2-7 business days depending on what part of the country you live in.  From our WI facility we have observed typically a 2-3 day delivery turn around locally and 3-5 days to the coasts (This is an estimate and not a guarantee with ground services).

You may also select Next Day, 2nd day, and 3 day Shipping from UPS/Fed Ex. Note that Saturday and Sunday do not count as shipping days for these expedited methods. So, if your order is shipped Friday for example, Next Day, you will not receive it until Monday.  This is not a free mode of shipping and appropriate costs will be applied to your order before shipping.  By choosing one of these methods you give permission to Dietary Ways to charge the additional shipping costs to your credit card.  Please realize that it may take 24 - 48 hours to process your order, and that UPS/Fed Ex do not pick up or deliver on weekends. By shipping with one of the above selections you will get your package sooner than by shipping ground, but not necessarily in 1 - 3 days.  Average cost for next day air is $25.99. Average cost for 2nd day air is $19.99. Average cost for 3 day select is $11.99.  If your special shipping method exceeds typical weight limits additional fees will be added to your shipping charges.